Frequently asked
questions
Got questions? We’ve heard ’em all. Whether you’re editing 10,000 sports day photos or wondering if we use bots (spoiler: we don’t), this is where you get straight answers—no corporate fluff, no vague replies. Scroll through and see if we’ve already answered your “can you do this?” moment.
1. Do you offer a discount on large orders?
Absolutely. We offer bulk pricing for high-volume orders across every service. Whether you’re a studio managing hundreds of product photos or a school photographer swamped after sports day,we’ve got your back. Let us know your image count, and we’ll customize the quote to make it worth your while.
2. Can I request same-day delivery for urgent projects?
Yes, we do offer same-day delivery for select services. Just flag the urgency when placing your order, and we’ll prioritize it. Fast doesn’t mean sloppy—we still go manual on every image so quality never takes a hit
3. Do you use AI for editing or is it all done manually?
We’re proudly old school in this department. No AI shortcuts, no soulless edits. Everything you get from us is manually edited by skilled professionals who understand what makes a photo actually pop. That’s the kind of control and precision you just don’t get from bots
4. What kind of image formats do you accept?
We accept JPEG, PNG, TIFF, PSD, and RAW formats—pretty much any standard file your camera or workflow uses. If you’ve got a custom format or layered file setup, just give us a heads-up. Chances are, we’re already familiar with it.
5. Do you provide revisions if I’m not satisfied?
Absolutely. We believe good editing is a team effort, and your feedback is part of the process. If something feels off, just let us know—we offer unlimited revisions until you love what you see. No weird charges or back-and-forth drama.